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Ricardo from Executive Relations gets on the line and begins to tell me how he cannot offer an exception and begins to give me some lame analogy. Spoke to one advisor who transferred me to a Linda in North Dakota who was absolutely no help at all and basically told me she could not help cause I was out of warranty. So today, still no call so I took it upon myself to call. I called back waited and never was connected to the tier 3 support but was told they would call me the next day. Instead, I received two emails about the call. The call back came at a time in which I was working so I could not answer the call. John escalated me to a tier 3 support but of course, their area was closed and I had to wait. I explained to John that I had called in previously about this issue and was asking for an exception to have the unit replaced. I called tech support spoke with John who was a little helpful but basically told me I was out of warranty. Surely enough the device failed again and disconnected completely leaving me with a piece of equipment that did not work. At this time I knew my warranty was soon to expire so I asked the technician to please notate that I believed the device would fail again from my previous experience. Called tech support again, went through the same exact troubleshooting items again. Then in March of this year, I began having the same issue. I called tech support the first time just 5 months after buying the device. I purchased a soundbar (sb3651) a little more than a year ago which was faulty and would randomly turn off while watching TV, streaming, etc. Worst customer service I have ever had especially from a person from Executive Relations.
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A number of ports for making connections on the TV and the affordable price range of the TVs are the two main things which set Vizio apart from other competitors. Its products are made in China and Mexico. They focus primarily on HDTV and sound bar systems. The products can be purchased from retailers as well as online. Vizio is a company that designs and manufactures inexpensive consumer electronics such as televisions, sound bars, speakers, High Definition Surround Sound systems, LCD monitors, HDTV accessories, and SmartCast Tablet Remote. college football's annual Rose Bowl game in Pasadena, California. Thay also grabbed public attention when thay sponsored U.S. In 2007, they got popular as the largest LCD TV seller in North America. The purpose behind this company was to fight against the overpriced electronics and manufacture the same good quality products using the latest technology like quantum dots that are pocket-friendly. Vizio is headquartered in Irvine, California United States. VIZIO Inc., formerly known as V Inc was incorporated by William Wang in 2002.